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Returns & Exchanges

We want you to love your hair. If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery.

1

Initiate Request

Email our support team with your order number and reason for return to receive a Return Authorization.

2

Pack Securely

Place the unused items in their original packaging to ensure they are not damaged during transit.

3

Label and Ship

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once we receive and inspect your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing