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Returns & Exchanges
We want you to love your hair. If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery.
1
Initiate Request
Email our support team with your order number and reason for return to receive a Return Authorization.
2
Pack Securely
Place the unused items in their original packaging to ensure they are not damaged during transit.
3
Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once we receive and inspect your return, a refund will be issued to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing